Cassidy Rae | Customer Care & FAQ Page
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CUSTOMER CARE

 

Have any questions or concerns?

We are always ready to help!

Send us an email and we will get back to you as soon as possible!

Thank you for your feedback! We will get back to you as soon as possible.

FREQUENTLY ASKED QUESTIONS

SHIPPING
What are your Shipping and Delivery options?
 

After your purchases are processed, we will ship your order. This excludes weekends or holidays. Purchases made after 12:00 pm EST will not be shipped out until the next business day. If you order after 12:00 pm EST on a Friday, your order will be shipped out on the following Monday.

 

After your order is shipped, you should receive it between 5-7 business days. 

What is the Return Policy?
 

Unfortunately at this time we are not able to offer returns. All products are final sale. 

How can I contact your couriers?
 

The best way to get in contact with our company staff is to send us an email. We will get back to you as soon as possible.

 

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